Digital support: Future-proof your machines with our Apps etc.
>
Digital Support Apps
serviceAssist — Find solutions independently
Are unfamiliar fault and error messages displayed on your HOMAG machine? If so, then the new serviceAssist app will help and show you suitable, proven solutions — without direct support from a service employee.
The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.
MMR Mobile — App for performance monitoring of your HOMAG machine
The MMR Mobile app gives you an overview of the performance of your HOMAG wood processing machines. With MMR Mobile, you can also easily identify potential for improvement and derive measures necessary for your production.
Software support — focus on the heart of the operation
Since the software used by our machines plays a fundamental role in your process, we have formed a team that is wholly dedicated to providing support for it. They are based all around the world and also capable of handling questions about third-party software.
We formed the team with one key aim in mind: Ensuring faster commissioning and a shorter start-up phase.
All our experts can be reached via a central system. Our software support service is networked worldwide and has knowledgeable points of contact located in many countries.
We offer support on a regional level, in many cases in the respective local language.
We have a proactive approach to our customers so we can plan for the required deadlines in advance.
We ensure that our products work in the customer environment and arrange interfaces with other software suppliers. We take care of everything for you!
HOMAG eShop – What customers say: "Simple. Fast. Convenient."
The HOMAG eShop provides you quickly and easily with spare parts, repairs and more. But for this video, we wanted to know how the eShop is received by our customers and why they order online.
Please confirm that when you use YouTube, data such as your IP address, browser identifier and similar may be transmitted to Google.
We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. What's more, we like to work closely with our customers.
Please confirm that when you use YouTube, data such as your IP address, browser identifier and similar may be transmitted to Google.
eParts meets eShop – Your modern spare parts management
From now on, you can easily find the right spare parts yourself and order them directly. At the same time, you can now conveniently manage the licenses you have purchased from us in just one place.
03/15/2024
· Services
Modernizing the spindle cooling system: Why you should switch now
To ensure that the machining spindle of your CNC machine functions reliably for the long term, we offer modernization of the spindle cooling system for your.
01/18/2024
· Services
HOMAG eShop – What customers say: "Simple. Fast. Convenient."
3% online discount on spare parts and free delivery (in Germany and Austria).
07/04/2023
· Services
serviceAssist Classic gets more functions: Maintenance Overview
Effective immediately: The maintenance overview is available free of charge in serviceAssist Classic
We use cookies on our website. Some of them are essential, while others help us to improve and operate our online offer for you economically. You can "Accept" this or click on the "Settings" button to select which cookies we may use.