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HOMAG Group ServiceBoard – Mobile Support

Digital support: Future-proof your machines with our Apps etc.

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Clear listing of all messages per machine, including information on execution time and probability of success.

serviceAssist — Find solutions independently

Are unfamiliar fault and error messages displayed on your HOMAG machine? If so, then the new serviceAssist app will help and show you suitable, proven solutions — without direct support from a service employee.

serviceAssist

ServiceBoard — The app for machine servicing and maintenance

This app enables rapid identification of errors, direct connection to a HOMAG contact person and a simple overview of all service cases.

The highlights:

EN: More information is available here.

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The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.

MMR Mobile – overview

MMR Mobile — App for performance monitoring of your HOMAG machine

The MMR Mobile app gives you an overview of the performance of your HOMAG wood processing machines. With MMR Mobile, you can also easily identify potential for improvement and derive measures necessary for your production.

MMR Mobile
Mit twinio verwalten Sie Werkzeuge einfach digital.

twinio — Digital tool monitoring

With twinio, you can manage your tools digitally. This gives you a quick and easy overview of your tools, on your smartphone or your desktop.

twinio

Software support — focus on the heart of the operation

Since the software used by our machines plays a fundamental role in your process, we have formed a team that is wholly dedicated to providing support for it. They are based all around the world and also capable of handling questions about third-party software.

We formed the team with one key aim in mind: Ensuring faster commissioning and a shorter start-up phase.

  • All our experts can be reached via a central system. Our software support service is networked worldwide and has knowledgeable points of contact located in many countries.
  • We offer support on a regional level, in many cases in the respective local language.
  • We have a proactive approach to our customers so we can plan for the required deadlines in advance.
  • We ensure that our products work in the customer environment and arrange interfaces with other software suppliers. We take care of everything for you!
  • Support for HOMAG software updates, upgrades and digital assistants — from a single source. And all that for a machine's entire service life!

Service contact?

The right contact person for your machine.

Contact Service now!

Apps and digital assistants for your workshop

Learn all about how digital assistants can help in practice.

Click here to visit digital.homag.com

Videos

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    eParts meets eShop

    Your modern spare parts solution! Ihr modernes Ersatzteilmanagement

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    HOMAG eShop - Simple registration instructions

    HOMAG eShop - Simple registration instructions

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    HOMAG eShop – What customers say: "Simple. Fast. Convenient."

    The HOMAG eShop provides you quickly and easily with spare parts, repairs and more. But for this video, we wanted to know how the eShop is received by our customers and why they order online.

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    Repair service Fast, simple and uncomplicated

    Your machines are the heart of your production.

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    The App-Plus Package

    Free of charge with every new HOMAG machine

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    "VALYOU" | HOMAG Service - Your added value

    We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. What's more, we like to work closely with our customers.

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    HOMAG ACADEMY

    Your solution for top trained employees

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    serviceRemote

    The TeleService solution of the future

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    Digital support in service

    An indispensable tool for every machine operator. Fast, preventive and helpful.

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    ServiceBoard App: Your direct line to the HOMAG Service Team

    The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.

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    HOMAG Finance - customer financing is so easy

    HOMAG Finance - customer financing is so easy

Service Solutions

12/31/2024   ·   Services

eParts meets eShop – Your modern spare parts management

From now on, you can easily find the right spare parts yourself and order them directly. At the same time, you can now conveniently manage the licenses you have purchased from us in just one place.

Modernisation of active spindle cooling | HOMAG Service

03/15/2024   ·   Services

Modernizing the spindle cooling system: Why you should switch now

To ensure that the machining spindle of your CNC machine functions reliably for the long term, we offer modernization of the spindle cooling system for your.

01/18/2024   ·   Services

HOMAG eShop – What customers say: "Simple. Fast. Convenient."

3% online discount on spare parts and free delivery (in Germany and Austria).

[Translate to English:] The detailed view shows the maintenance of your machine in detail including the associated maintenance instructions.

07/04/2023   ·   Services

serviceAssist Classic gets more functions: Maintenance Overview

Effective immediately: The maintenance overview is available free of charge in serviceAssist Classic