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HOMAG Group ServiceBoard – Mobile Support

Digital support: Future-proof your machines with our Apps etc.

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Digital Support Apps

Clear listing of all messages per machine, including information on execution time and probability of success.

serviceAssist — Find solutions independently

Are unfamiliar fault and error messages displayed on your HOMAG machine? If so, then the new serviceAssist app will help and show you suitable, proven solutions — without direct support from a service employee.

serviceAssist

ServiceBoard — The app for machine servicing and maintenance

This app enables rapid identification of errors, direct connection to a HOMAG contact person and a simple overview of all service cases.

The highlights:

EN: More information is available here.

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The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.

MMR Mobile – overview

MMR Mobile — App for performance monitoring of your HOMAG machine

The MMR Mobile app gives you an overview of the performance of your HOMAG wood processing machines. With MMR Mobile, you can also easily identify potential for improvement and derive measures necessary for your production.

MMR Mobile
Mit twinio verwalten Sie Werkzeuge einfach digital.

twinio — Digital tool monitoring

With twinio, you can manage your tools digitally. This gives you a quick and easy overview of your tools, on your smartphone or your desktop.

twinio

Software support — focus on the heart of the operation

Since the software used by our machines plays a fundamental role in your process, we have formed a team that is wholly dedicated to providing support for it. They are based all around the world and also capable of handling questions about third-party software.

We formed the team with one key aim in mind: Ensuring faster commissioning and a shorter start-up phase.

  • All our experts can be reached via a central system. Our software support service is networked worldwide and has knowledgeable points of contact located in many countries.
  • We offer support on a regional level, in many cases in the respective local language.
  • We have a proactive approach to our customers so we can plan for the required deadlines in advance.
  • We ensure that our products work in the customer environment and arrange interfaces with other software suppliers. We take care of everything for you!
  • Support for HOMAG software updates, upgrades and digital assistants — from a single source. And all that for a machine's entire service life!

Service contact?

The right contact person for your machine.

Contact Service now!

Apps and digital assistants for your workshop

Learn all about how digital assistants can help in practice.

Click here to visit digital.homag.com
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Service Solutions

12/31/2024   ·   Services

eParts meets eShop – Your modern spare parts management

From now on, you can easily find the right spare parts yourself and order them directly. At the same time, you can now conveniently manage the licenses you have purchased from us in just one place.

Modernisation of active spindle cooling | HOMAG Service

03/15/2024   ·   Services

Modernizing the spindle cooling system: Why you should switch now

To ensure that the machining spindle of your CNC machine functions reliably for the long term, we offer modernization of the spindle cooling system for your.

01/18/2024   ·   Services

HOMAG eShop – What customers say: "Simple. Fast. Convenient."

3% online discount on spare parts and free delivery (in Germany and Austria).

[Translate to English:] The detailed view shows the maintenance of your machine in detail including the associated maintenance instructions.

07/04/2023   ·   Services

serviceAssist Classic gets more functions: Maintenance Overview

Effective immediately: The maintenance overview is available free of charge in serviceAssist Classic