Hotline

Our hotline — The right line for everyone

With our new hotline packages, there's something suitable for everyone. And it always pays off.

Our highlights:

• Over 94% of faults can be resolved using our hotline.
• Fixed prices — you always know what to expect.
• The first 15 minutes are free.
• Improved routing system — reach the right experts even faster.

HOMAG Service is on hand with help and advice on all topics relating to HOMAG machines, service products or services. Whether in a personal conversation or by e-mail, we will be happy to help you.
Find the right contact person here!

Find Your HOMAG Service Contact

ServiceRemote — fast and targeted help for service incidents

When your machine is registered with tapio, our service employees can analyze the machine data and information about the machine status if there is a service incident — quickly, effectively and with a targeted focus on finding a solution.

ServiceRemote elevates HOMAG Service to a more advanced level of technology, creating a state-of-the-art TeleService connection. Simply contact TeleService employees as usual via the ServiceBoard app, by telephone or by email and benefit from faster and more focused assistance based on the latest, future-proof technology.

Here's how it works:

• Register your company at www.tapio.one
• Add your machine to your account
• Obtain a license for the intelliServiceNet application within 24 hours - completely automatically and free of charge