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HOMAG ServiceBoard – Mobiler Support

数字支持: Apps & Co. – 我们的数字服务让您对未来充满信心

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Übersichtliche Auflistung aller Meldungen pro Maschinen u. a. mit Angaben zur Durchführungszeit und Erfolgswahrscheinlichkeit.

serviceAssist – 自主寻找解决方案

HOMAG 机床上显示了您不了解的故障和错误消息?新的 serviceAssist 应用程序可以立刻解决您的燃眉之急,为您显示合适且经过验证的解决方案 - 无需服务员工的直接介入。

serviceAssist

ServiceBoard – 用于机床维修和机床维护的应用程序

该应用程序使您能够快速识别故障,与 HOMAG 联系人直接联系,并获得所有服务案例的简单概览。

亮点:

更多信息参见此处

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The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.

MMR Mobile – overview

MMR mobile - 用于监控 HOMAG 机床性能的应用程序

MMR Mobile 应用程序可帮助您全面了解 HOMAG 木工机床的性能。此外,利用 MMR Mobile 还可以轻松发现改进潜力并为生产制定必要的措施。

MMR Mobile
Mit twinio verwalten Sie Werkzeuge einfach digital.

twinio – 数字刀具监控

Twinio 可帮助您实现刀具的数字化管理。您可以在智能手机和台式电脑上快速轻松地掌握刀具情况。

twinio

软件支持 - 关注核心

由于我们的机床软件是您流程的基本要素,为此我们专门组建了一个团队。该团队服务全球客户,也可以回答有关第三方软件的问题。

我们的目标是:更快的调试和更短的启动磨合阶段。

  • 所有专家都可以通过一个中央系统联系到。我们的软件支持部门 全球联网,并在许多国家/地区都有十分专业的 联系人。
  • 在很多情况下我们都能以当地语言提供区域支持。
  • 我们会主动联系我们的客户,以便及早规划所需的 日程。
  • 确保我们的产品融入客户环境,并与其他软件供应商的接口协调。您无需有任何担心。
  • 针对 HOMAG 软件更新和升级以及数字助手的支持均由我们一手提供。并且伴随机床的整个使用寿命。

联系服务部门?

您机床的专属联系人。

马上联系服务部门!

适用于您车间的应用程序和数字助手

您可在实践中充分了解数字助手。

单击此处前往 digital.homag.com

视频

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    eParts meets eShop

    Your modern spare parts solution! Ihr modernes Ersatzteilmanagement

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    HOMAG eShop - Simple registration instructions

    HOMAG eShop - Simple registration instructions

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    HOMAG eShop – What customers say: "Simple. Fast. Convenient."

    The HOMAG eShop provides you quickly and easily with spare parts, repairs and more. But for this video, we wanted to know how the eShop is received by our customers and why they order online.

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    Repair service Fast, simple and uncomplicated

    Your machines are the heart of your production.

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    "VALYOU" | HOMAG Service - Your added value

    We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. What's more, we like to work closely with our customers.

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    HOMAG ACADEMY

    Your solution for top trained employees

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    serviceRemote

    The TeleService solution of the future

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    serviceAssist

    每个机器操作员不可或缺的工具。快速、预防性及和富有帮助的。

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    ServiceBoard App: Your direct line to the HOMAG Service Team

    The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.

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    HOMAG Finance - customer financing is so easy

    HOMAG Finance - customer financing is so easy

服务解决方案

详细视图详细显示了您的机器的维护情况,包括相关的维护说明。

04.07.2023   ·   服务

serviceAssist经典版获得更多的功能

立即生效:在serviceAssist Classic中免费提供维护概述

包含 SORTBOT R-300 的水平机器人分拣单元通过其可扩展的解决方案,满足不同的性能需求。

16.05.2023   ·   LIGNA

VALYOU —— 挖掘机床的最大潜力

Our Mission, Your Performance.

12.07.2022   ·   服务

HOMAG 服务 — 让您“终生”受益。更加个性化,更多新产品。

从推出自己的 LCS (LifeCycleServices) 以来,HOMAG 就致力于通过统一的方案来服务客户并不断强化这一点。