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HOMAG Service VALYOU for a Lifetime

HOMAG 服务 - 为您创造价值

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HOMAG 客户服务

HOMAG客服部门随时为您提供与HOMAG设备或服务相关的帮助和建议。无论是通过见面交流还是线上联系,我们都将竭诚为您服务。
在此找到合适的联系人!

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HOMAG 服务 - 为您创造价值

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We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. What's more, we like to work closely with our customers.

让我们在您成功的道路上为您保驾护航:在我们服务团队的帮助下,您将获得“万事开头易”的体验。除了成功的开端之外,我们的服务还能确保您在发展的道路上时刻保持高效运转。特别是当您希望挖掘自身的最大潜能时,我们将可以祝您一臂之力。直到您决定尝试新的技术并再次从头开始。

帮助您在最大程度上发挥您流程中的潜力,为您创造更多价值,这是我们一直孜孜以求的目标和不断进步的动力。我们认为,优质的服务体现在快速提供的帮助和全面实用的建议中,并且同时还要付诸实际行动。我们一直在您的身边。为此,除了全方位的服务模块包外,我们还开发了全新的流程跟随式服务。其实施方法也变得前所未有的灵活。一切都量身定制、完全贴合您的需求。

HOMAG Service: A lifetime as your production partner
HOMAG Service: A lifetime as your production partner

安装:良好的开端 | 创造成功的前提。

我们的现场团队将确保您所购买的技术得到正确的运用。我们使用激光精确校准,确保固定在地面上的设备正常运行,激活软件并将其移交给操作人员。 

培训:日常工作有条不紊 | 让您安心

为了确保机床在日常工作中顺利运行,我们将随时为您提供磨损件和备件服务。此外,我们还提供诸如检修和保养等维护服务。面对紧急的突发事件,我们开辟了可提供快速且具有针对性的服务热线。除此之外,诸如 MachineBoard、Serviceboard 或 twinio 等应用程序也能在很大程度上让日常工作变得更加轻松。

继续培训:更上一层楼 | 开创未来

作为 HOMAG 客户的优势之一,您可以逐步有选择性地对我们的解决方案进行扩展,特别是在自动化方面。请让我们也参与到您对未来的规划之中,向您展示更清晰可见的无限可能。同样的,我们的顾问团队也能够为您的设备综合效率提供最完善的分析。 

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Service Broschüre (deutsch)

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Service Brochure (english)

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Brochure SAV (français)

(PDF, 12 MB)

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视频

  • Please confirm that when you use YouTube, data such as your IP address, browser identifier and similar may be transmitted to Google.


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    HOMAG eShop - Simple registration instructions

    HOMAG eShop - Simple registration instructions

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    HOMAG eShop – What customers say: "Simple. Fast. Convenient."

    The HOMAG eShop provides you quickly and easily with spare parts, repairs and more. But for this video, we wanted to know how the eShop is received by our customers and why they order online.

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    Repair service Fast, simple and uncomplicated

    Your machines are the heart of your production.

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    "VALYOU" | HOMAG Service - Your added value

    We believe that good service means providing assistance quickly, as well as being on hand to deliver expert advice. What's more, we like to work closely with our customers.

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    HOMAG ACADEMY

    Your solution for top trained employees

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    serviceRemote

    The TeleService solution of the future

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    serviceAssist

    每个机器操作员不可或缺的工具。快速、预防性及和富有帮助的。

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    ServiceBoard App: Your direct line to the HOMAG Service Team

    The ServiceBoard App allows a rapid identification of errors, direct connection to the HOMAG contact person, and a simple overview of all cases.

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    HOMAG Finance - customer financing is so easy

    HOMAG Finance - customer financing is so easy

13.05.2024   ·   服务

服务板 “免费 ”至 12 月 31 日。

从 2024 年 5 月 14 日至 12 月 31 日,我们将与合作伙伴 tapio 一起为所有已经成为或希望成为 ServiceBoard 客户的用户免费*提供 ServiceBoard 许可证。在我们活动期间选择 ServiceBoard 应用程序,您可省下初始价格成本和持续订阅费用**。

详细视图详细显示了您的机器的维护情况,包括相关的维护说明。

04.07.2023   ·   服务

serviceAssist经典版获得更多的功能

立即生效:在serviceAssist Classic中免费提供维护概述

包含 SORTBOT R-300 的水平机器人分拣单元通过其可扩展的解决方案,满足不同的性能需求。

16.05.2023   ·   LIGNA

VALYOU —— 挖掘机床的最大潜力

Our Mission, Your Performance.

12.07.2022   ·   服务

HOMAG 服务 — 让您“终生”受益。更加个性化,更多新产品。

从推出自己的 LCS (LifeCycleServices) 以来,HOMAG 就致力于通过统一的方案来服务客户并不断强化这一点。