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iPackage service contract: The complete After-Sales Package for woodworking shops

warning, and productivity will remain at a high level. High success rate with teleservice and free video diagnostics As part of the teleservice, HOMAG specialists are on the other end of a telephone hotline [...] the app allows customers to live stream any service incidents to the Service Center via wireless video diagnostics as and when they happen on a machine. This allows the HOMAG Service employee to identify [...] ServiceBoard app is also capable of instantly providing information on the move, such as instructions, videos, images, or drawings, and grants the user direct access to the eParts replacement parts shop. What's

The TeleService solution of the future

via live video diagnostics. This makes it possible for the HOMAG specialist to identify possible errors quickly and often fix them immediately. The specialist can also provide instructions, videos, images [...] shift can immediately see the status of the service request from its number. I particularly like the video function in ServiceBoard. It allows us to show the HOMAG employee exactly what is happening on the

HOMAG Newsflash - Highlights from the HOMAG Treff

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LIVE.HOMAG: Service – by your side at all times

different: The HOMAG service experts are available for a personal conversation — by telephone or video chat. Registering for these appointments is very easy: Under Live.Connect, interested parties can [...] contact person and can send service inquiries in just a few clicks or solve the problems together via video diagnostics. Participants at Live.HOMAG will learn how the digital assistants work in detail and in

Media

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Index acquires high-tech system from Germany's HOMAG Group

Mr. Ekalak Patamasatayasouthi, Senior Vice President of Index Living Mall, receives an official video on the technology from Mr. Kritchawat Puttachot, Area Manager for HOMAG Asia Thailand. A professional

Powerful software duo: SmartWOP and woodWOP in interaction

- without any manual intermediate steps. How exactly this looks in practice, you can see in our video. Learn more about the digital products from HOMAG!

W24

and Service Team will be happy to advise you on your concerns at any time, either by telephone or video call – we are there for you, contact us ! Come and visit us in Birmingham. Let HOMAG help you to find

smartPrefab - highest degree of prefabrication in timber construction

enables the fully automated material handling Consistent data, material and production flow Watch the video here!

WEINMANN at the Dach+Holz

their knowledge is no longer lost. Videos on relevant customer knowledge can be easily recorded. The tapio application uses artificial intelligence to ensure that videos are translated automatically, for [...] support from the manufacturer is crucial for efficient production. With established functions such as video diagnosis or service tickets, the manufacturer can help the customer in a much shorter time. Industrial